CouriersPlease & EIZ Partner Streamlining Global Deliveries
MEDIA RELEASE | 6 March 2025

CouriersPlease and EIZ join forces to simplify cross-border parcel delivery

Australia’s insatiable appetite for online shopping deals is reshaping the national E-Commerce landscape, with mega-platforms like Temu, Shein, and now TikTok marketplace fuelling demand for fast fashion and bargain deals.

Shein is another E-Commerce giant that has taken the Australian market by storm. Together with Temu, they collectively gained close to $3 billion in annual sales in the 12 months leading up to June. In the six months leading up to March this year online shopping surged to nearly $32 billion.[1]

New research has revealed almost half of Australian consumers (46%) made a purchase on Temu during the September quarter. The findings come from Australia’s fastest-growing franchised courier service, CouriersPlease, which commissioned an independent, nationally representative survey of 1,007 Australians who shop online that indicated younger shoppers are driving the surge. The data showed 62 per cent of under 30s shopped at Temu, compared to 44 per cent of over 50s.

The figures come amid projections Australia’s E-Commerce sector is expected to reach an annual turnover of $57.7 billion this year.[2] This added surge of cross-border activity combined with a booming domestic E-Commerce market, is amplifying the logistical challenges of parcel delivery across the country.

To keep up with that surge in demand, CouriersPlease has formed cross-border partnerships it says are now crucial to smoothing out last-mile delivery complexities.

Those partnerships include collaboration with top cross-border logistic platform EIZ – a key player in making international shipping seamless. By integrating EIZ technology, CouriersPlease says it’s tapping into digital infrastructure needed to streamline international shipping, ensuring millions of parcels from global sellers reach Australian shoppers.

EIZ became a pivotal player in E-Commerce logistics since launching in 2018 and has since played a leading role in helping global retailers navigate the international delivery gap by breaking down language and distance barriers facing global retailers. The platform seamlessly allows retailers to integrate with local delivery networks and get their parcels to last-mile delivery services and into the hands of Aussie buyers.

CouriersPlease CEO Richard Thame says these partnerships are crucial to smoothly facilitating delivery into Australia, particularly as national appetite for an online bargain shows no signs of abating.

“Our love affair with online shopping is driving incredible growth across the sector and our cross-border partners are helping us to meet the ever-growing consumer demand for quicker, more efficient deliveries.
“Tapping into advanced logistics technology gives the edge in cross-border parcel management, ensuring that Australian shoppers receive their online purchases on time and with full visibility from the moment they purchase an item.”

EIZ APAC General Manager Sergio Balmes says more than two hundred thousand parcels are now arriving in the country daily, making their platform’s role in streamlining the integration between global sellers and Australian consumers more vital than ever.

Sergio says: “EIZ’s technology is at the heart of how we keep pace. By enabling pre-labelling for cross-border shipments and providing end-to-end tracking and working with leading parcel and delivery services such as CouriersPlease we ensure that retailers, whether from China, Europe, or the U.S, can seamlessly tap into the Australian market.
“And that market has never been more vibrant. With new E-Commerce platforms like TikTok poised to make a major impact on consumer buying behaviour we expect social media marketplaces to soon join Temu and Shein in fuelling Australia’s online shopping appetite.”

Opportunities and challenges in cross-border E-Commerce

While the international online shopping market presents incredible opportunities, it also brings logistical challenges, says Sergio. The sheer volume of parcels crossing borders daily requires sophisticated systems to manage order fulfilment, label creation, and real-time tracking.

“Creating a smooth logistics ecosystem that benefits both international sellers and local delivery partners like CouriersPlease is the key. We’re committed to staying ahead of the curve and continuing to provide top-tier service as the market evolves.”

Looking ahead: exponential growth and innovation

Sergio says ongoing discussions with global businesses and platforms are in the works and he anticipates substantial growth in the E-Commerce sector in the months to come. He’s forecasting parcel volumes to increase exponentially as more international retailers enter the Australian market.

Richard adds: “We’re in a position to redefine last-mile delivery in Australia, thanks to cross-border partnerships. As the E-Commerce market continues to evolve, we’ll continue to forge more innovative partnerships, ensuring that Australians get their global purchases faster and more efficiently than ever.”

 

ENDS

About CouriersPlease

CouriersPlease is Australia’s fastest growing franchised courier and parcel delivery service, providing shipping solutions for E-Commerce retailers and traders across the nation. Celebrating 40 years of success in 2023, CouriersPlease continues to experience exponential year-on-year growth and is the trusted courier partner for Australia’s leading retail brands through its independent Franchise Partners and network affiliates. CouriersPlease is a multi-award-winning courier service, receiving a 5 Star rating on the FRANData Franchise Rating Scale and winning the NORA (National Online Retailers Association) Solution Partners Best Carrier Award in 2023. With 800+ active franchise territories and 400 support staff across 18 depot locations, CouriersPlease is committed to upholding its company values of Safety, Trust, Total Customer, One Team, Top Execution and Transformation. Visit couriersplease.com.au

[1] https://www.roymorgan.com/findings/9646-shein-and-temu-contintue-to-grow-strongly-august-2024
[2] https://www.ibisworld.com/au/industry/online-shopping/1837/

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